Get help with Holigram
Email support@holigram.ai, or send a note from inside the app. You don't need to write in to export your collections or delete your account: you can do both yourself, any time, and the steps are below.
How do I contact Holigram?
Email support@holigram.ai with a question, a problem or a request. That includes:
- Trouble connecting Claude, ChatGPT, Gemini, Grok or another assistant. Connect your AI lists what to try first when a connection doesn't work.
- Requests to access, correct, or delete your personal data. We respond within 45 days.
- Reports that content in Holigram infringes your rights. We address valid reports.
- Questions about the Privacy Policy or the Terms of Service.
How do I send feedback from the app?
Once you're signed in, choose Send feedback. On a computer it's in the menu under your avatar, at the top right. On a phone, including the iPhone app, it's under More. On any device, Settings has a Feedback card with the same button.
Say what kind of note it is (general feedback, something that's broken, or an idea) and write it. For a bug, say what you did, what you expected, and what happened. Details about your device and the page you were on go with the note, and the form shows you exactly what before you send. None of your Holigram goes with it: no entry names, no text from your notes, no photos.
Holigram is in early access, when a product is most likely to have rough edges, so general thoughts, bug reports and ideas all help.
How do I export my data?
In the app, open Data & Privacy and export every collection and entry you keep as JSON, in one tap. A single collection also exports as CSV. Exporting is free on every plan, with no support ticket and no waiting period.
Your notes, documents, Perception facts and Secret Vault entries aren't in that file today. To get a copy of them, email support@holigram.ai.
How do I delete my account or my data?
In the app, open Settings and go to Danger zone to delete your account, on the web or in the iPhone app. You can also delete a single entry or a whole collection yourself, any time. If you want a copy of anything, export it first.
When you delete data or your account, it's removed from our live systems promptly and purged from routine backups within 30 days. We may keep limited records where the law requires it, or to resolve a dispute or enforce our agreement. You can also email us to ask that we delete your personal data. Your data and the Privacy Policy have the detail.
Is there an iPhone app?
Yes: Holigram is on the App Store. It's the same Holigram as on the web, so what you add on your phone is waiting on your computer, and the other way round. There's no native Android app; on Android, the web app runs in your browser and installs to your home screen.
Where else can I find answers?
- FAQStraight answers on getting data in, what it costs, encryption, AI training, Claude, ChatGPT, Gemini and Grok, and Android.
- Your dataWhat Holigram does and never does with your data: private by default, grants you can see and revoke, and a log of every read.
- Connect your AISetting up Claude, ChatGPT, Gemini, Grok and other assistants, and what to try when a connection doesn't work.
- Privacy PolicyWhat we collect and why, who processes it, your rights, and how long we keep it.
- Terms of ServiceYour account, your content, acceptable use, and how either of us can end the agreement.